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Lollibomb

Hey veggies, quick question: have any of you ever had any problems with Lollibomb lotions taking forever to ship?  My husband ordered some a long time ago (mid to end of January) and tried e-mailing them and sending myspace messages etc. and nobody ever answered him.  Then, out of the blue we get charged for the order but still no shipping confirmation.  When my husband reviewed their myspace they hadn't updated it or signed on in a year and he started freaking out that we were swindled.

Well, anyway, in the end we got our product (after he contacted the bank and they gave him the owner's cell phone number!) and she explained that she was sick for three weeks.  We ended up getting our lotion today with a sweet little note hoping that "your honey loves the lotion."

This was the first time we ever ordered from them, and I really liked their product, but I am nervous that they aren't very reliable or if this was just a fluke.  I believe it was someone on this community that recommended them so I am thinking it was a fluke, but I don't know.

Has this happened to anyone else?

Thanks in advance!

Comments

( 1 comment — Leave a comment )
devilbunnie
Feb. 14th, 2009 05:37 pm (UTC)
Hmmm, I vaguely remember it taking it a little longer than normal to get my order (this was about two or three years ago), but not THAT long. I think she definitely owes you an explanation and apology if she expects you to be a repeat customer!
( 1 comment — Leave a comment )

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vegan_zen
Vegan Zen

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